Shipping & Delivery
UK DELIVERY
We offer four UK delivery (excluding Northern Ireland) options:
- Delivery is free for all subscriptions (UK only).
- Royal Mail Tracked 48: £2.95, with free delivery on orders over £25. 2-5 working days with full tracking.
- Next Working Day (FedEx): £5.95, with free delivery on orders over £50.
- Pick up: Free. If you’d like to collect your coffee direct from the roastery, please place your order online first and select the collection option so we can have it ready for you. You'll receive a notification when the coffee is ready to collect, usually within 24 working hours of ordering.
Please email hello@chimneyfirecoffee.com if you’re concerned about your coffee delivery, and we’ll get back to you within 24 hours (our office is open Mon-Fri 9am-5pm). It is highly unlikely, but if your order has not reached you within 14 days of your shipping notification, please let us know and we’ll send out a replacement on our next working day delivery service.
ORDER INFORMATION
- Orders are dispatched daily, Monday to Friday. FedEx Next Working Day orders received before midday will be dispatched the same day, otherwise they will roll over to the following day.
- Single bag orders will be shipped in letter-box friendly packaging. All other orders will be shipped in appropriate sized boxes.
- We are paper-free, so we don't include dispatch notes with our online shipments.
- Enter your personal note or gift message at checkout and we’ll include a hand written message with delivery.
INTERNATIONAL DELIVERY
NORTHERN IRELAND
- APC overnight couriers: £19.95
- Delivery in 1-3 working days**
REST OF THE WORLD
- We currently do not offer delivery for any items outside of the United Kingdom. However, if you have a specific request please get in touch before placing your order and we will be happy to help.