Updates - Delivery, Discounts and NHS Coffee

LAST UPDATED 24/06/2020

We hope everyone is safe and well during this challenging time.

Whilst coffee is quite low on the agenda here, we know that the vast majority of you are working from home and are in self isolation and are keen to support small food and drink businesses. Here is some info about our service during this time.

Working from Home Coffee

If you’re working from home, here is how we are trying to help fuel your coffee needs:

Delivery Delays

We are still open for online orders and are currently running two UK delivery options:

  • ROYAL MAIL 24: Free UK delivery. Although this is usually a 24 hour service, please expect delays as it’s very busy with Royal Mail.

  • APC NEXT DAY: £3.95. Guaranteed next working day. All orders over £50 will automatically be put on this delivery service free of charge.

Many thanks for your understanding and support. Please email dan@chimneyfirecoffee.com if you’re concerned about your coffee delivery and we’ll aim to get back to you within 24 hours.

Experiences & Coffee Call-Ins

Our team are operating under strict home to roastery self-isolation with continuous hand washing throughout the day. Unfortunately we are no longer accepting call-ins and all coffee experiences will be postponed until further notice. We will keep going with mail order on all online coffee orders and subscriptions for the time being.

Coffee for NHS Workers

Here is how we are trying to do our bit:

  • [ENDS 30/06/2020] 50% discount for local NHS staff: If you work for the NHS in Surrey, please email dan@chimneyfirecoffee.com from an NHS email account and we’ll send you your discount code for 50% off all coffee.

  • Project Wingman: Supporting this group of airline crew dedicated to supporting NHS workers with coffee donations to Royal Surrey County Hospital in Guildford and Kings College Hospital in London.

  • [ENDS 30/04/2020] Giveaway for NHS staff: If you'd like to give some caffeine and other coffee goodness to an NHS worker, head to our Instagram post and tag your hero in the comments section.


Thanks so much for all the messages of support and coffee orders over the past couple of weeks & stay safe.

Dan, Elizabeth, Lorena x

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